Terms & conditions
SHIPPING
Capsule Fabrics uses BPOST as the primary shipping carrier. All our fabrics are shipped out from Belgium. You will receive more detailed information for freight costs on your invoice, depending on the weight of the package. Capsule Fabrics cannot be held liable for damage or loss after the package has been processed at BPost. Estimated delivery time will depend on the distance.
PAYMENT OBLIGATION
After clicking the button 'CONFIRM MY ORDER' we will start preparing your order. As soon as all the bolts are ready to ship, we will email you an invoice. After we receive the payment we will proceed to shipping the items.
RIGHT OF WITHDRAWAL
14 days applies after delivery. The withdrawal period is counted from the date of receipt of delivery. The right applies if the goods are unused and undamaged. If you decide to use this right of withdrawal and return the product, you are responsible for the freight and transport risk. When we received the goods and found that it is unused and undamaged, we will refund the amount you paid for the item except shipping and any administrative fee. Do not send the goods cash on delivery, but the easiest way possible to: Helena Balcaen - Capsule Fabrics, Jozef Kluyskensstraat 1A, 9000 Ghent, BELGIUM.
COMPLAINTS
For complaints where Capsule Fabrics has errored, please contact us at info@capsulefabrics.com and we will order a shipping slip for return packages. Please do not return goods without first contacting us.
RETURNS
The item returned must be unused and undamaged, when we receive the item you will be refunded for the amount you paid except for the shipping cost and any administrative fee. Do not send the goods cash on delivery, but the easiest way possible to: Helena Balcaen - Capsule Fabrics, Jozef Kluyskensstraat 1A, 9000 Ghent, BELGIUM. Do not send any bolts in return before contacting us please.
RECOMMENDED RETAIL PRICE / METER (RRP)
These are the RRP (per meter ) of Capsule Fabrics, we recommend these prices to be held at least 2 months for our New Collections after they have been released.
JERSEY - 24 EUR/M
COLLEGE - 24 EUR/M
STRUCTURED COTTON - 27 EUR/M
WOVEN COTTON - 24 EUR/M
IRON ON APPLICATIONS - 7,50 EUR/PIECE
Please make sure to translate this to your countries currency, if none of the above are applicable. Capsule Fabrics reserves the right to change and update prices due to currency changes and to cancel an account if terms & conditions are not fullfilled.
MINIMUM PURCHASE QUANTITY
We require a minimum purchase of 1 bolt (10m)
DISCLAIMERS
Capsule Fabrics reserves the rights for misprints, price changes, out of print products, force majeure & currency changes. Colour deviations may occur due to technical reasons and we can therefore not guarantee that the images in the web shop renders the product's exact actual appearance.
SALES TO MINORS
If you are under 18 must have parental permission to shop with us.
When placing your order, you automatically accept these terms and conditions for Capsule Fabrics.
ORDERS
For orders that have not been verified by a payment online, the order will automatically be canceled if no other agreement has been made.
CONTACT
Address: Capsule Fabrics - Helena Balcaen - Jozef Kluyskensstraat 1A, 9000 Ghent, BELGIUM
Email: info@capsulefabrics.com Phone: +3293295330
Corporate VAT number: BE0628671252